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    Categories: GoogleLocal

Google Changes Sign In Flow for Leaving Local Business Reviews

Google has changed the login flow for those users who are not signed into a Google account but are trying to leave a review for a local business in the local knowledge panel.  And it seems the change was likely made to combat pop-up blockers.

Conrad O’Connell spotted the change and created this GIF of it in action.

It seems that Google is doing this to combat pop-up blockers. With many people doing the free Windows 10 upgrade, it might have become a bigger issue since the Microsoft Edge browser, the default browser in Windows 10, comes with a popup blocker turned on by default, and it is likely that many people aren’t aware it is there, or how to turn it off.

I noticed that when I got this new overlay while clicking the “Write a review” button that a pop-up was also blocked.  When I unblocked the popup, I saw this:

When you close the popup, you see the overlay login.

So there is definitely the possibility this change was made to combat those with a popup blocker who might not know they have one, which would result in a non-action when trying to click the link.

A nice change for local businesses as well, to make it easier for customers to leave a review.

I also wouldn’t be surprised if Google makes this change to other logins as well, if Google finds many users are actually using this to login due to popup blockers.

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Jennifer Slegg

Founder & Editor at The SEM Post
Jennifer Slegg is a longtime speaker and expert in search engine marketing, working in the industry for almost 20 years. When she isn't sitting at her desk writing and working, she can be found grabbing a latte at her local Starbucks or planning her next trip to Disneyland. She regularly speaks at Pubcon, SMX, State of Search, Brighton SEO and more, and has been presenting at conferences for over a decade.
Jennifer Slegg :Jennifer Slegg is a longtime speaker and expert in search engine marketing, working in the industry for almost 20 years. When she isn't sitting at her desk writing and working, she can be found grabbing a latte at her local Starbucks or planning her next trip to Disneyland. She regularly speaks at Pubcon, SMX, State of Search, Brighton SEO and more, and has been presenting at conferences for over a decade.