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You are here: Home / Google / Google Analytics Real Time Reporting Down; Fix Expected Today

Google Analytics Real Time Reporting Down; Fix Expected Today

September 8, 2016 at 4:33 am PST By Jennifer Slegg

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ga-real-time-down

If you have tried accessing Google Analytics and the real time reporting since yesterday, you have probably discovered that real time reporting is not updating.  Instead, users are seeing an empty report and an error message:

ga-down

Google first acknowledged the issue for some users yesterday:

Some users may be experiencing issues with real time reporting. We are working on a fix and expect to have everything back to normal soon.

— Google Analytics (@googleanalytics) September 7, 2016

Google Analytics posted a followup tweet late last night saying they hope to have a fix pushed out later today.

We are working on a permanent resolution to this issue, which is expected to go live tomorrow. Apologies for the inconvenience.

— Google Analytics (@googleanalytics) September 8, 2016

Google Analytics posted a possible workaround – either using Incognito Mode or clearing cookies, however that fix isn’t working for everybody.

Update: If you see errors accessing realtime reports in GA, a temporary workaround is to clear cookies or use an incognito browser window.

— Google Analytics (@googleanalytics) September 8, 2016

Hopefully the fix will go out later today as planned.

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Jennifer Slegg

Founder & Editor at The SEM Post
Jennifer Slegg is a longtime speaker and expert in search engine marketing, working in the industry for almost 20 years. When she isn't sitting at her desk writing and working, she can be found grabbing a latte at her local Starbucks or planning her next trip to Disneyland. She regularly speaks at Pubcon, SMX, State of Search, Brighton SEO and more, and has been presenting at conferences for over a decade.
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